Privacy Policies
The audience of cemarsurgery.com is directed to the general public.
This privacy notice reveals the privacy practices for CeMar Surgery (https://cemarsurgery.com). This privacy notice applies solely to information collected through this website. It will notify you of the following:
- Statement of Complementarity.
- Business Intent.
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- How and why we track cookies.
- What options are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Our Purpose and Mission
The information on cemarsurgery.com aims to complement and not replace any advice or information from a healthcare professional. Before contacting cemarsurgery.com about our services, you should consult with your healthcare professional.
Business Intent
CeMar (dba CeMar Surgery) has a commercial intent. We are a company operating in medical tourism in Mexico.
Collection, Use, and Sharing of Information
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily provide to us via email or other direct contact information from you. We will not sell or rent this information to anyone.
Contact Policies
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization except as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email, phone, and occasional text messages for follow-up, to inform you about promotions, new products or services, or changes in this privacy policy.
Cookies
We use cookies to analyze user activity and enhance the experience on our website. For example, by using cookies, we can examine aggregated patterns, such as the number of people interested in gastric sleeve surgery. We may use such analysis to gain insights into how to improve website functionality and the user experience.
Blocking Cookies
All modern browsers allow you to change and block cookie settings, usually found in the 'options' or 'preferences' menu of your browser. To understand these settings, the following link may be helpful: WhatAreCookies.com
Advertising
CeMar Surgery does not accept third-party advertising. CeMar Surgery is a medical tourism company that offers healthcare services to people from the United States, Canada, Europe, and around the world.
Your Access and Control Over Information
You can contact us at any time via email at [email protected] to:
- Opt out of receiving future contacts.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concerns you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed padlock icon at the bottom of your web browser or by looking for "https" at the beginning of the web page address.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) have access to personally identifiable information.
The computers/servers on which we store personally identifiable information are kept in a secure environment.
If you believe we are not abiding by this privacy policy, you should contact us immediately via email at [email protected].
Deposit, Refund, and Cancellation Policy
CeMar Surgery® publishes its deposit, refund, and cancellation policy, which is documented in the Medical History Questionnaire (HQ) and the Consent Form. This policy applies to all surgeons and types of surgery at CeMar Surgery. If you have any questions about these policies, please contact your patient coordinator.
Deposit and Reservation for Bariatric Surgery
Security Deposit: A non-refundable deposit of $600.00 (United States dollars) must be made on the day of scheduling your surgery. If you make a deposit via bank transfer or direct deposit, please send a copy of the bank transfer receipt or direct deposit with your name to [email protected] to ensure proper credit. Any deposit less than $600 usd is non-refundable.
Remaining Balance Deposit: The client must pay the full remaining balance for the surgery (and provide proof of payment) twenty-one (21) days before the surgery. Clients must have a zero balance before traveling to Mexico. If you cancel or postpone the surgery, the remaining balance deposit will be subject to our refund and cancellation policy (outlined below). Surgery will be canceled/postponed until the full payment for the surgery is credited to our account. Any costs incurred by the client due to late payment and processing times, such as additional hotel nights, flight cancellations or rescheduling, will be the sole responsibility of the client.
Refund and Cancellation Policy
Due to preparation costs (e.g., transportation reservations, hotel bookings, coordination time, nutritional consultation, Psychological Consultation, hospital space, scheduling of hospital staff, surgical team time slots, supplies ordered according to the surgery program, etc.), all refunds will be handled based on the following criteria:
Before the Trip
- If the client cancels 46 DAYS or more before the ORIGINAL surgery date, a full refund of the $600 deposit plus any additional payment will be provided, less various costs incurred by CeMar Surgery®, including but not limited to transportation, hotel accommodation, pre-operative tests, medical fees, companion fees, processing fee ($25.00), nutritional consultation ($150.00), Psychological Consultation ($150.00), etc.
- If the client cancels within 31 to 45 DAYS before the ORIGINAL surgery date, a refund of 60% of the $600 deposit plus any additional payment will be provided, less various costs incurred by CeMar Surgery®, including but not limited to transportation, hotel accommodation, pre-operative tests, medical fees, companion fees, medical tourism insurance, processing fee ($25.00), nutritional consultation ($150.00), Psychological Consultation ($150.00), etc.
- If the client cancels within 22-30 DAYS of the ORIGINAL surgery date, the $600 deposit will be forfeited.
- If the client cancels within 21 DAYS or less before the ORIGINAL surgery date, the client is responsible for paying 35% of the total package cost. If they opted for medical tourism insurance coverage, it will be forfeited (non-transferable and non-refundable).
- If the surgery is rescheduled, all cancellation rules and policies apply to the ORIGINAL scheduled date.
- If the surgery is rescheduled within 15 DAYS of the surgery, ALL deposits will be forfeited.
After the Trip
- If the surgery is CANCELED for reasons such as no-show, non-compliance with pre-operative instructions, incomplete documentation, financing issues, rule violations, nervousness, etc., a refund of 35% of the total package cost will be provided, less various costs incurred by CeMarSurgery®, including but not limited to transportation, hotel accommodation, pre-operative tests, medical fees, companion fees, medical tourism insurance, processing fee ($25.00), nutritional consultation ($150.00), Psychological Consultation ($150.00), etc.
- If the surgery is CANCELED/POSTPONED due to medical conditions discovered during pre-operative tests or if it is determined that the operation cannot be safely performed for safety reasons, a refund of 35% of the total package cost will be provided, less various costs incurred by CeMarSurgery®, including but not limited to transportation, hotel accommodation, pre-operative tests, medical fees, companion fees, medical tourism insurance, processing fee ($25.00), nutritional consultation ($150.00), Psychological Consultation ($150.00), etc.
- If the procedure was not completed, and the surgical team determined that the operation could not be safely carried out, there will be NO REFUNDS.
Other Rules
- All cancellations must be received by CeMar Surgery® in writing, via email, fax, or online.
- Please allow 8 to 12 weeks for the processing of refunds.
- If it is necessary to carry out charges, costs/fees incurred by CeMar (dba CeMar Surgery®) will be applied to your remaining balance.
- If the client reschedules more than once, a $600 usd fine will be applied to the balance.
- If the client reschedules the surgery with less than 2 weeks before the scheduled date, the client will lose the discounted rate from the original price, and any deposits made will not be refunded.
- I understand that I am responsible for any fees that my credit card provider may charge for using the card outside of the United States.
- A 15-day notice is required for hotel cancellation to be eligible for a refund.
- Please find the link to the Official Cancellation Form.
- Acceptance of the refund policy is subject to our most current policy on our website at the time of cancellation.
- CeMar Surgery reserves the right to change our refund policy at any time.
- Bariatric vitamin refunds will be subject to the original shipping charges, as applicable, plus a 45% restocking fee.
Other Revision Surgery Costs
- Revision VBG to Sleeve $7,698 usd
- Revision VBG to RNY/Mini Bypass $7,918 usd
- Revision VBG to DS (BPD/SADi-S) $9,238 usd
- Revision Balloon to Sleeve $6,700 usd
Additional Fees (If Applicable)
I agree to the Additional Fees (if applicable). **These fees only apply to certain patients. You have no obligation unless you decide to move forward with the process. **
Related to High Body Mass Index (BMI)
- High BMI 49+ - $395 usd
- High BMI 55+ - $695 usd
- High BMI 65+ - $995 usd
- High BMI 70+ - $1395 usd
- High BMI 80+ - $1895 usd
Related to Companion
- 1st Companion Gastric Sleeve - $240 usd
- 2nd Companion Gastric Sleeve - $199 usd
- 1st Companion Bypass/SADIS - $390 usd
- 2nd Companion Bypass/SADIS - $299 usd
- 1st Companion Gastric Balloon - $240 usd
- 2nd Companion Gastric Balloon - $199
Related to test/scan.
- Endoscopy - $390 usd
- CT Scan - $100 usd
- Gallblader Ultrasound - $60 usd
Related to Hospital/ Hotel Stay.
- Extra Night Hospital - $400 usd
- Extra Hotel Night - $220 usd
Related to Surgery.
- Open Surgery/Abdominal Trauma - $999 usd
Related to Disease.
- HIV - $999 usd
- Hepatitis B - $999 usd
- Hepatitis C - $999 usd
Related to extra Surgery during Bariatric Surgery.
- Cholecystectomy - $999 usd
- Hiatal Hernia Repair - $799 usd
- Umbilical Hernia Repair - $799 usd
- Inguinal Hernia Repair - $999 usd
- Bilateral Tubal Occlusion - $999 usd
- Lipoma Removal - $699 usd
Related to Previous Surgery.
- Previous Fundoplication extra $599 + Surgery Revision
Related to Consultation for other surgeries.
- Consultation w/ Doctor - $350 usd
Others.
- Detailed Invoice - $49 usd
- Optional Medical Tourism Insurance Coverage - $149 usd
* Prices subject to change without notice. Additional charges may also apply for patients with certain medical conditions, medications not included in standard post-op orders and/or for procedures not included in the initial surgical procedure (i.e., Cholecystectomy etc.)
All fees stated are in USD and include a cash discount. A 5% additional fee is required for web payments, debit and credit card payments. (Visa, MasterCard, American Express )
Last Updated: 10/01/2024
Disclaimer
UNDER NO CIRCUMSTANCES SHOULD THE CEMAR SURGERY WEBSITE AND ONLINE GUIDES BE CONSIDERED AS MEDICAL ADVICE. THE CONTENT OF THE SITE IS PRESENTED IN SUMMARY FORM, IS OF A GENERAL NATURE, AND IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. NEVER DISREGARD MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE.
As mentioned throughout this site, the information on CeMar Surgery is provided for educational and informational purposes only and is not intended to replace consultation with a healthcare professional. Consult your appropriate physician or healthcare provider regarding the applicability of any opinions or recommendations concerning your own symptoms or medical conditions, as these diseases commonly present variable signs and symptoms.
Testimonials, Success Stories, Before and After Photos
It is known that CeMar Surgery patients have lost up to 75 pounds or more within six months, but weight loss results vary from person to person. NO WARRANTY is provided or implied.
The photographs in CeMar Surgery testimonials are of real patients who have undergone surgery with CeMar Surgery. Weight loss results can vary depending on the individual's physical health, diet, exercise, and adherence to CeMar Surgery's post-surgery diet. Weight loss results described in testimonials or photos are not typical for every individual and depend heavily on adherence to the nutritional plan, as well as compliance with CeMar Surgery's instructions, among many other factors.
The images on our website showcase our clinical cases, before and after, and have not been digitally modified or enhanced in any way. The before and after images feature the same individual. These individuals explicitly agreed to have their photos taken and published. It is important to know that the presented outcome refers to this specific person and we cannot guarantee the exact same result as it varies from patient to patient.
Surgeries or treatments will not be prescribed unless there is a clinical need based on an examination, any necessary laboratory tests, a medical consultation, and a current medical history. All information contained on this site is for informational purposes only. It is not intended to diagnose, treat, cure, or prevent any health problem, nor is it intended to replace the advice of a qualified medical professional, healthcare professional, or fitness professional. No action should be taken solely based on the content of this website. Always consult your own healthcare professional on matters related to your health or any opinions expressed on this website.
Health Information Changes Rapidly
Consult a doctor if you suspect you are ill or believe you may have any of the problems or complications discussed on cemarsurgery.com, as many health issues and disease states can be serious and even life-threatening. Also, please be aware that while CeMar Surgery frequently updates the content on cemarsurgery.com, medical information changes rapidly. Therefore, some information may be outdated or possibly inaccurate and erroneous. If you find information on our site that you believe to be incorrect, please let us know ([email protected]).
Therefore, some information within this website may be outdated or even possibly inaccurate due to new studies and research of which the authors of this website are unaware. We assume no responsibility for the information contained on this website, whether direct, indirect, consequential, special, exemplary, or otherwise.
CeMar Surgery has not been evaluated or approved by the FDA and is not necessarily based on scientific evidence from any source. These claims have not been evaluated by the Food and Drug Administration (FDA). These products are intended to support general well-being and are not intended to treat, diagnose, mitigate, prevent, or cure any condition or disease.
The information on cemarsurgery.com should not be considered complete, nor should it be relied upon to suggest a course of treatment for a particular individual. It should not be used in place of a visit, call, consultation, or advice of your physician or another qualified healthcare professional. The information obtained from cemarsurgery.com is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment. If you have questions related to healthcare, call or consult your physician or another qualified healthcare professional immediately. Always consult your physician or another qualified healthcare professional before embarking on a new treatment, diet, or exercise program. You should never disregard medical advice or delay in seeking it because of something you have read on cemarsurgery.com.
CeMar Surgery does not recommend or endorse any specific test, product, or procedure that may be mentioned on the site. Any opinions expressed on the site are the opinions of the authors. CeMar Surgery assumes no responsibility for the content of any materials provided on cemarsurgery.com. Reliance on any information provided by CeMar Surgery, its health experts, commentators, or other visitors to cemarsurgery.com is solely at your own risk. CeMar (dba CeMar Surgery®) assumes no responsibility or liability for damages or injuries to persons or properties arising from the use of any product, information, idea, or instruction contained in the materials provided.
Last updated: 11/05/2023